We strongly believe in our products and want every customer to be satisfied. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Due to inevitable fraudulent activity we will only accept returns of merchandise purchased directly from USimplySeason and in accordance with the following:

1. Shipping costs are non-refundable.
2. eBook purchases are non-refundable.
3. Refunds may take at least one week to process.
4. Seasoning – Must be unopened and in the original packaging to be considered for a refund.
5. Return Policy Does Not Apply To Products Purchased with a Discount Code. All Returns subject to a 20% restock fee at our discretion.
6. To be considered for a refund, we must receive the respective item within 30 days of the item’s purchase date. In all cases, refunds will be made ONLY to the credit card / Paypal used for the original purchase. It may take up to two (2) billing cycles for the refund credit to appear on your statement.

To complete your return, we require a receipt or proof of purchase to be considered for reimbursement.

Please note that we do not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.

USimplySeason IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.

Please email us at customercare@usimplyseason.com with any inquiries or issues regarding your order. We’d happy to connect with you, there, and find a solution.

To return your product, you should mail your product to:

[Returns] Amboseli Foods
320 W. 1550 N.
STE. L
Layton, UT 84041
United States

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are return shipping an item(s) over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.